Virtual Learning Options FAQ

Frequently Asked Questions 

If my child participates in the virtual option, can they switch to in-person learning at any time?

This is a limited, temporary virtual learning option and virtual learning placement will be made at the campus level by the principal or designee which typically will be at the 9 week grading period. 

Who is eligible for the virtual learning option?

The virtual learning option will be available to eligible students ages 5 - 12 (who do not have the opportunity to receive the vaccine) and who live within SWISD boundaries.  

What are the different learning options available? What is the qualifying criteria?

  • Virtual - for students ages 5 - 12, who do not have the opportunity to receive the vaccine.  Students must meet eligibility criteria for this option. Here is a link with more information. 

  • Remote Conferencing - The student is unable to attend school because of a temporary medical condition. The total amount of remote conferencing instruction does not exceed more than 20 instructional days over the entirety of the school year. Remote Conferencing FAQ

  • General Education Homebound (Please click on link to access criteria)

  •  In-person learning - preferred instructional setting for all students in grades PK-12.

Will there be a limit to the number of eligible students that can engage in the virtual learning option?  

At this time there is no limit on virtual learning enrollment. 

What is the process for applying for the virtual learning option?

  1. Complete the virtual learning option interest survey which is open now.  Survey (Please click on link to access survey) 

  2. The virtual learning option interest survey closes on Friday, August 13, at 11:59 p.m.

  3. Parents will receive notification by Tuesday, August 17. 

  4. Parents must accept by Wednesday, August 18, at 11:59 p.m.

How can families get help completing the interest survey for virtual learning?

If you have any questions, please contact the SWISD Virtual Learning Support Team using the following information: 

  • The SWISD Virtual Learning Support Team will be available at the SWISD Central Office from 9 AM–6 PM, Monday, August 9 - Thursday, August 12, 2021. They will be available via phone at 210-622-4721 or email at

  • Families needing assistance in Spanish may call the Virtual Learning Support Helpline at 210-622-4721 from Monday, August 9-August 12, 2021 from 9 AM-6 PM 

  • Families may also call their home campus

Why is Southwest ISD offering a virtual option? 

The CDC says that in-class instruction is both safe and beneficial to children, and the focus from state and federal leaders continues to be to return to in-class instruction. However, we wanted to address the needs and concerns of our community.  

Will students have to provide proof of a medical necessity to apply for the virtual learning option?

No, but students with medical conditions may qualify for Homebound Services

Why isn’t Southwest ISD providing a virtual learning option for some 6th-grade, and 7th- through 12th-grade students?

Students 12 and older are eligible for the vaccine. 

Why isn’t Pre-K included in the virtual option?

For Pre-K students, virtual learning is not developmentally appropriate. Last year’s experience taught us that a student’s limited ability to utilize technology created significant challenges for learning and peer interactions in the virtual setting.

Are out-of-district students eligible for the Southwest ISD virtual learning option? 

No. Virtual learning is only available to eligible Southwest ISD students. And, to qualify the student must have completed last school year (2020-2021) in a virtual learning venue.