Frequently Asked Questions
Who can I speak with about my health insurance?
The SWISD Benefits Department will happy to help you with any insurance issues or questions. They can be reached (210) 622-4330 or by visiting http://www.swisd.net/apps/pages/index.jsp?uREC_ID=2625135&type=d&pREC_ID=2268775.
How do I request my transcript?
You may request a copy of your transcript using this link:
How do I request Service Records?
You can request your service records by using this link:
Or
http://www.swisd.net/apps/pages/index.jsp?uREC_ID=2709408&type=d&pREC_ID=2269494
And "Select Credential Request"
Who can I speak with regarding my Local and State Leave and/or my vacation days?
For vacation or local/state leave, please call payroll at (210) 622-4300.
Who can help me login to the Frontline Substitute Portal?
The Frontline Substitute Portal link can be found under the "Staff Resources" link on the SW homepage or you can use this link to access it, https://southwestisd.teams.hosting/employee/substitute/selfserve.do To login, use the last four digits of your social security number on the top line and your PIN is your employee number.
When do substitutes get paid?
The substitutes are paid every two weeks. Our biweekly pay dates are posted on the SW homepage under the Payroll tab or by clicking on this link, http://www.swisd.net/apps/pages/index.jsp?uREC_ID=2624512&type=d&pREC_ID=2270218.
Where can I apply to be a SWISD volunteer?
You can apply to be a volunteer at https://southwestisd.teams.hosting/volunteer/EntryPointHomeAction.do.
If you have questions please contact Sandra Salinas at 210-622-4330.