Southwest C.A.R.E.S Mental Health Center
Southwest C.A.R.E.S Center Mission Statement
The mission of the SWISD Health Southwest C.A.R.E.S Center is to "Empower our SW Community to access life changing mental health services, tools, and support - without fear, stigma or barriers." -SW C.A.R.E.S Team 2023-2024
Services Provided
The SW C.A.R.E.S Center provides a welcoming, confidential and comfortable atmosphere for free mental health services to all SWISD students and the family members they reside with.
Services Offered
- One-on-one Therapeutic/Counseling Sessions
- Psychoeducational Group Counseling
- Screening/Assessment to identify potential mental health needs
Individualized Treatment Plans Created By Licensed Clinicians & Graduate Interns:
- Reduction for Depression and Anxiety Symptoms
- Grief/ Bereavement/ Loss Processing
- Unresolved Trauma/ Mental, Physical, Sexual Abuse
- Children, Families and Victims of Substance Abuse
- Drug and Alcohol Sobriety
- Self Confidence/ Self Esteem
- Relationship Difficulties/ Changes/ Divorce/ Separation
- Life Adjustments/ Moving/ New Family
- Foster Care Children/ Foster Care Parents
- Navigating Family Household Dynamics
-
Management of Mental Health Disorders
- Support for Family of Loved Ones having a Mental Health Illness
No Insurance Needed
There will be no out-of-pocket expenses for any counseling sessions conducted at the SW CARES Center.
Confidentiality
All mental health services are confidential (as the law allows) and are not part of a student’s academic records or a staff’s employee records.
By Appointment Only. No Walk-ins.
HOW TO SCHEDULE AN APPOINTMENT
- Parents/Legal Guardians call 210-622-4340 to schedule an Intake Appointment.
- Parent/Legal Guardian must be present for 1st Intake Appointment. Intake Appointment may be 1 to 1.5 hours long. Please plan accordingly.
- No Insurance needed/required. No cost to families for services.
DIRECTIONS TO APPOINTMENT
The SW C.A.R.E.S Center is located in portables within the SW Central Office area. There is no direct address. Please follow these directions. At the Valero on Old Pearsall Rd and Edwards Rd drive directly through the SW Arches. Southwest Elementary will be on your right. At the third stop sign make a left. Park closest to the fence beside brown portables. Go to Portable - Cottage 3 Room 1. Sign in at the Waiting Room for all Scheduled Appointments.
FREQUENTLY ASKED QUESTIONS
Who is eligible for services?
The services are offered to SWISD students and the family members they reside with. SW CARES Center assists children, adolescents, and adults in need of counseling.
Who can make an appointment?
If the patient is under 18 years of age, only the legal guardian or parent can make the appointment. Please note, if a patient is over 18 years of age, we cannot disclose information about that client’s appointments or care to anyone other than that individual.
How do I make an appointment?
Parents or Guardian can call the office phone number (210) 622-4340 to schedule an intake appointment for themselves or their student.
What if I don’t qualify for services here?
If you do not qualify for our services a clinician will provide you with an appropriate referral or resources to see someone else in the community.
How do I pay for services?
All services are free.
Where are we located?
11914 Dragon Lane, San Antonio, Tx 78252, please see "Directions To Appointment"
I am a SWISD staff member, I have no children in the SW District. What are the counseling options for me?
Separate from the SW C.A.R.E.S Center, the SW District allows staff to apply for EAP (Employee Assistance Program). This is a free, voluntary program that enables staff to see outside counseling providers. For more information, click the button below (Mental Health Staff Support- Employee Assistance Program).
The Employee Assistance Program is a separate program offered by the district and is not a part of the SW CARES Center services.
If I am a staff member with a student who attends a SWISD school, can my student and I receive counseling services?
Yes, a staff member that has a student enrolled in a SWISD school can seek services for their student and themselves at the SW CARES Center.
The SW CARES Center partner with Rise Recovery and Family Service Association of San Antonio. They provide immersive programs and services beyond mental health. Please click on the links below for more information.
County and City Resources